Effective date: January 1st, 2025
Your Privacy Matters: At BayVista Tech, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
We collect personal information that you voluntarily provide to us when you:
This may include your name, email address, phone number, company name, job title, and other business contact information.
As part of our managed IT services, we may collect technical information from your systems including system logs, performance data, security event information, and network configuration details necessary to provide our services effectively.
We use the information we collect to:
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
We may share your information with trusted third-party service providers who assist us in operating our business, such as cloud hosting services, security vendors, and software providers, provided they agree to keep this information confidential.
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
We implement industry-standard security measures to protect your personal information, including:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Technical data related to our managed services may be retained for the duration of our service relationship and for a reasonable period thereafter for historical analysis and compliance purposes.
You have the right to:
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. We may use web analytics services to understand how visitors interact with our website and improve our online presence.
By providing your mobile phone number, you consent to receive SMS messages from BayVista Tech LLC related to your services with us.
Message Frequency: Message frequency may vary.
Message and Data Rates: Standard message and data rates may apply depending on your carrier.
Opting Out: You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support: If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at [support contact information].
Your phone number will be handled in accordance with our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may also provide additional notice through email or other communications.
If you have any questions about this privacy policy or our data practices, please contact us:
Email: privacy@bayvista.tech
General Contact: newclient@bayvista.tech
Business Hours: Monday - Friday, 8:00 AM - 6:00 PM